Users from all around the globe are complaining that they can’t use Instagram after having their accounts temporarily disabled. On October 31, Instagram users began receiving unsettling messages that their accounts would be terminated at midnight. The user is then given 30 days to “disagree with this choice,” according to the notice.
The company said on Twitter that Monday morning’s Instagram outage had been fixed. Many users had their accounts temporarily deactivated and were informed that their access would be restored on October 31, 2022, while the service was down. Some iPhone users have complained that the app has been crashing and is useless as of late, but an update released this morning should fix the problem.
@instagram what is going on? My account literally got suspended for no reason I did not violate any community guidelines, and when I try to verify the code it’s just giving me a loading error. Is anybody else having this problem? #Instagram #instagramdown pic.twitter.com/2ORKRtu0z7— Niushaj_ (@QueenVIP8) October 31, 2022
Instagram reported fixing a flaw that had prevented access to the service, caused accounts to crash, or made unexplained changes to the profiles of thousands of users.
The Meta Platforms Inc.-owned picture-sharing app announced it had resolved the problem just eight hours after tweeting that it was investigating disturbances. According to information gathered by Downdetector, users reported an increase in issues on Monday morning, with many complaining of temporary suspensions of their accounts, fluctuations in their follower counts, and frequent app crashes.
However, the app’s ambiguity led to frustration among its users, who were under the impression that they had somehow violated the app’s rules (or “community guidelines”) and no longer had access to the service. Instagram acknowledged the issues in a tweet but would not say if the bans were due to a glitch or would be reinstated after the situation was resolved. Also, no time frame for fixing the issue was provided.
As nightfall approached, #Instagramdown was a top trending hashtag all around the globe. Reports indicate that some Instagram users were warned of account termination while the app repeatedly failed for others.
Facebook and Twitter were flooded with photos of a message warning some users that their accounts might be banned today, October 31. The mail informed recipients that they had 30 days to file a complaint against the judgment.
Instagram Head Appoligies
In response to user feedback, Instagram’s official Twitter account posted an official confirmation of the problem.
Our apologies… https://t.co/lsrvlFQDaJ— Adam Mosseri (@mosseri) October 31, 2022
A sudden influx of Instagram users complaining that they have received warnings that their accounts are about to be permanently deleted. Alarming notifications warning that all activity will be temporarily halted as of today, October 31st, began appearing at approximately 1 pm, with several fans sharing screenshots of the warning. The warning continues by informing the account holder that they have 30 days to contest the decision by selecting the blue alert box. The Instagram team is now investigating the reason for the service outage that the company has verified.
The number of Twitter users complaining about account suspensions rose dramatically. As of 10:19 a.m. ET, Downdetector, which monitors service disruptions across apps and websites, has received over 7,000 complaints of problems with the photo-sharing app. There have been reports from Downdetector users of having their accounts cancelled or terminated.
Instagram has not offered any reasons for the problems users have been having. Some consequences appear unrelated to the outage, such as the seemingly random suspensions. One user notes that these occurrences have been commonplace for a considerable time.
Every online service sometimes experiences downtime. Some, like regular maintenance, are expected and last no more than an hour. While the root of the other kind is a mystery, it normally disappears in hours.